Shipping, shipping fees and payment
■ About product shipping
Normally, we plan to ship within 2 business days after payment. After receiving your order, we will pick up the product from the store or warehouse, inspect it, pack it, and ship it. However, there may be cases where it takes longer than usual, such as when exhibiting at special events. In that case, we will contact you again.
■ Confirmation of shipping address information
If we determine that confirmation is necessary regarding the information you have entered, we may contact you by email or phone to confirm. Thank you for your understanding and cooperation.
■ Shipping Fees
The following shipping fees are charged per order:
*Shipping charges will be incurred for each order, regardless of the number of items ordered.
| region | postage |
|---|---|
| All of Japan (excluding Okinawa and islands) | 1,000 yen |
| Okinawa and Islands | 1,600 yen |
*Shipping costs include consumption tax and packaging fees.
■ About overseas shipping
Delivery areas for regular orders are limited to within Japan. For sales and shipping to overseas destinations, please refer to this page and contact us.
■ Payment methods
We accept the following payment methods:
・Credit card ・Bank transfer ・Postal transfer
*Please note that any fees and other charges incurred when making a remittance will be borne by the customer.
■ Payment deadline
Due to procedural reasons, the payment deadline is "one week after the stock reservation email is sent."
We apologize for the inconvenience, but we ask that you complete the payment procedure within one week.
If you are unable to make payment within one week, please let us know.